Australian Government - Department of Defence - Department of Veteran's Affairs

Disaster Assistance - NSW Floods

by | July 11, 2022

If you are impacted by the recent flooding across parts of New South Wales, please note that assistance is available.

Veterans and their families requiring emergency counselling support can call Open Arms on 1800 011 046.

There is additional support available for current and ex-serving ADF members on the Defence Health and Well-being page.

Federal Government and State Government financial assistance is also available for New South Wales communities impacted.

If you have any queries regarding the implications to your DHOAS entitlements, please contact a member of our customer service team on 1300 434 627.

For impacted members who hold a DHOAS home loan, further assistance may be available from your home loan provider. Further information can be found at the following links:

Defence Bank

Australian Military Bank

National Australia Bank

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Subsidised Loan Limits 2022-23

by | June 20, 2022

The Subsidised Loan Limits (SLLs) are updated each financial year to reflect 40% (Tier 1), 60% (Tier 2), and 80% (Tier 3) of the national weighted average housing price (NWAHP) in Australia.

This is to ensure that the SLLs stay relevant to the current housing market. For the 2022-23 financial year, there is an increase to the NWAHP therefore, the SLLs will increase. These figures are now available on the DHOAS homepage.

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Reserve Audit 2021-22 Financial Year

by | April 11, 2022

The 2021-22 Reserve Audit commences in May 2022 and your DHOAS service requirements will be reviewed between May and July 2022.

  • Do you receive a DHOAS subsidy above Tier 1?
  • Do you know (or think) that you won't be completing 20 days of paid service prior to 30 June 2022?
  • You can contact us on 1300 434 627 to discuss minimising any potential overpayment of your DHOAS subsidy.

What happens if you don't contact us?

  • DVA will contact you about your service using the contact details we have on your DHOAS records.
  • If we cannot contact you, your service will be assessed using the data we have received from Defence to finalise the 2021-22 financial year requirements.

Please refer to Step 2 “Important Information – Reserve Service on this website for further information on Reserve service requirements for DHOAS.

Read More »


Disaster assistance – QLD and NSW flooding

by | March 2, 2022

If you are impacted by the rainfall and flooding across parts of Queensland and New South Wales, please note that assistance is available.

Veterans and their families requiring emergency counselling support can call Open Arms on 1800 011 046.

There is additional support available for current and ex-serving ADF members on the Defence Health and Well-being page.

State government financial assistance is also available for Queensland and New South Wales communities impacted.

If you have any queries regarding the implications to your DHOAS entitlements, please contact a member of our customer service team on 1300 434 627.

For impacted members who hold a DHOAS home loan, further assistance may be available from your home loan provider. Further information can be found at the following links:

Defence Bank

Australian Military Bank

National Australia Bank

Read More »


Disaster assistance – Ex-tropical cyclone Seth

by | January 11, 2022

If you are impacted by the flooding affecting communities across parts of Queensland, please note that assistance is available.

 

Veterans and their families requiring emergency counselling support can call Open Arms on 1800 011 046.

 

Personal hardship financial assistance is also available for Queensland communities impacted.

 

If you have any queries regarding the implications to your DHOAS entitlements, please contact a member of our customer service team on 1300 434 627.

 

For impacted members who hold a DHOAS home loan, further assistance may be available from your home loan provider. Further information can be found at the following links:

Defence Bank

Australian Military Bank

National Australia Bank

Read More »


DHOAS Christmas & New Year Holiday Period – 2021-22

by | December 20, 2021

DHOAS Christmas & New Year Holiday Period – 2021-22  

Our office will be closed from 25 December 2021 and will re-open on Tuesday, 4 January 2022.

 We wish all clients and their families a happy and safe Christmas and New Year. 

If you would like to learn about DVA services available during this period, details can be read at the following link: DVA services during the holiday season | Department of Veterans' Affairs                                                                  

Moving at the end of the year?

 If you are moving out of the subsidised DHOAS property, you need to let us know. You can do so via the Change of Circumstances form or email DHOAS@dva.gov.au.

Read More »


Subsidised Loan Limits 2021-22

by | June 29, 2021

The Subsidised Loan Limits (SLLs) are updated each financial year to reflect 40% (Tier 1), 60% (Tier 2), and 80% (Tier 3) of the national weighted average housing price (NWAHP) in Australia.

This is to ensure that the SLLs stay relevant to the current housing market. For the 2021-22 financial year, there is an increase to the NWAHP therefore, the SLLs will increase. These figures are now available on the DHOAS homepage.

Read More »


Reserve Audit 2020-21 Financial Year

by | April 21, 2021

The 2020-21 Reserve Audit commences in May 2021 and your DHOAS service requirements will be reviewed between May and July 2021.

  • Do you receive a DHOAS subsidy above Tier 1?
  • Do you know (or think) that you won't be completing 20 days of paid service prior to 30 June 2021?
  • You can contact us on 1300 434 627 to discuss minimising any potential overpayment of your DHOAS subsidy.

What happens if you don't contact us?

  • DVA will contact you about your service using the contact details we have on your DHOAS records.
  • If we cannot contact you, your service will be assessed using the data we have received from Defence to finalise the 2020-21 financial year requirements.

Please refer to Step 2 “Important Information – Reserve Service on this website for further information on Reserve service requirements for DHOAS.

Read More »


DHOAS Christmas & New Year Holiday Period – 2020-21

by | December 23, 2020

DHOAS Christmas & New Year Holiday Period – 2020-21

Our office will be closed from Friday, 25 December 2020 and will re-open on Monday, 4 January 2021.

We wish all clients and their families a happy and safe Christmas and New Year. 

Moving at the end of the year?

If you are moving out of the subsidised DHOAS property, you need to let us know.  You can do so via the Change of Circumstances form or email DHOAS@dva.gov.au.

Read More »


DHOAS Office Closure

by | December 16, 2020

Our office will be closed from 11.30am AEST on Friday, 18 December 2020. We apologise for any inconvenience this may cause. 

If you have any enquiries, please email DHOAS@dva.gov.au and we will respond to you when our office re-opens on Monday, 21 December 2020.

Read More »


DHOAS Christmas & New Year Holiday Period – 2019/20

by | December 23, 2019

Our office will be closed from Wednesday, 25 December 2019 and will re-open on Thursday, 2 January 2020.

We wish all clients and their families a happy and safe Christmas and New Year.

Read More »


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