Australian Government - Department of Defence - Department of Veteran's Affairs

DHOAS Website Scheduled Maintenance

by | May 3, 2017

Our website will be unavailable between 6:00pm to 8:00pm tonight, Thursday 4th May.


This may impact any forms submitted outside these times and we apologise for any inconvenience this may cause.


If you are submitting a form tonight, please contact our Customer Service Team on 1300 434 627 to ensure that it has been received.

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DHOAS Office Closed

by | March 30, 2017

Our office will be closed on Thursday 30th March and Friday 31st March 2017, due to the severe weather conditions in South East Queensland.  We apologise for any inconvenience this may cause.

  If you have any enquiries, please email us at DHOAS@dva.gov.au and we will respond to you when our office has re-opened on Monday 3rd April 2017

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DHOAS Rumour Mill & Scam Email

by | January 30, 2017

The DHOAS team are aware of rumours circulating that the Scheme may be closing or significantly changing later this year. This is simply not true.


If you have been told this rumour in your discussions with any bankers, please let us know.


The Scheme is here for your benefit and we will always try to ensure that you receive accurate information. Please be careful with anyone giving misleading information.


We are also aware of a scam email that is requesting your personal details to qualify for a “2016 subsidy benefit” and advise that you do not respond to this email.


If you have any concerns, please contact the DHOAS Customer Service Team.

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Scam Email

by | January 16, 2017

The DHOAS Customer Service Team are aware of a scam email currently being circulated that is requesting personal details to qualify for a "2016 subsidy benefit". Please do not respond to this email. If you have any concerns, please contact the Customer Service Team.

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DHOAS Christmas & New Year Holiday Period

by | December 7, 2016

Our office will be closed from Saturday 24 December 2016 and will re-open on Tuesday 3 January 2017.

We wish all clients and their families a happy and safe Christmas and New Year.

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September 2016 Subsidy Payments

by | September 16, 2016

Please note that due to the Queen's Birthday Holiday (3rd of October), the DHOAS Monthly Subsidy Payment for the month of September will not be deposited into home loan accounts until the 4th of October.

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July 2016 Subsidy Payments

by | July 31, 2016

Please note that due to a NSW Bank Holiday today (1st of August), the DHOAS Monthly Subsidy Payment for the month of July will not be deposited into home loan accounts until the 2nd of August.

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Subsidised Loan Limits for 2016-17

by | June 7, 2016

The Average House Price for DHOAS and Subsidised Loan Limits for each of the three subsidy tiers have been determined for 2016-17.  The new amounts will be used to calculate subsidies that commence from 1 July 2016. Further information is available in http://www.dhoas.gov.au/3.-subsidised-loan-limits.html.

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Online forms are now available!

by | April 6, 2016

You can now submit all 3 DHOAS forms online through the website.

 Supporting evidence (Long ADO record/Statement of Reserve Days) can also be uploaded with online form if required.

 If you have any questions about the online forms or the type of evidence you may need to attach, please call our customer service team on 1300 434 627.

 If you are unable to submit the forms online, a PDF version is still available.

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Important Reminder for Reserves (Active, Inactive or CFTS)

by | January 4, 2016
  • Are you a Reservist (Active, Inactive or on CFTS) and receive a DHOAS subsidy above Tier 1?

  • Are you aware, that in most cases, you need to complete 20 days of paid Reserve service between 1 July 2015 and 30 June 2016 to maintain a higher Tier subsidy?

  • Do you know (or think) that you won't be completing 20 days of paid service prior to 30 June 2016?

  • You can contact us on 1300 434 627 to discuss minimising any potential overpayment of your DHOAS subsidy.

What happens if you don't contact us? 

Your Reserve service requirements for DHOAS will be reviewed between April and July 2016 and we will contact you.

Please refer to Step 2Important Information – Reserve Service on this website for further information on Reserve service requirements for DHOAS.

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